Hi,
I am
Michael Tettey
Aspiring SOC Analyst
A Client Relationship Manager and Fullstack Web Developer with diverse professional experience, aspiring to become a SOC Analyst in cybersecurity.
Watch My Elevator Pitch
Get to know me better through this brief introduction video
Explore My Professional Profile
Featured Projects
Optimizing Network Infrastructure & Security
June 2025
Led comprehensive OSI model-based analysis of existing university network infrastructure, identifying critical performance bottlenecks and security vulnerabilities.
Marketing Campaign Analysis
2024
Preprocessed and cleaned data from Facebook ad campaigns using Python. Analyzed key performance indicators (KPIs) to assess campaign effectiveness.
Current Experience
Bandwidth Global
December 2024 - Present
Afterhours Lead
December 2024 - Present
Oversaw afterhours logistics operations by coordinating team workflows, handling escalations, and providing leadership support to ensure round-the-clock efficiency.
- Handled exceptions such as reschedules, breakdowns, or off-route concerns with timely follow-ups and clear internal handovers
- Trained and supported junior dispatchers, reinforcing SOPs and ensuring adherence to service standards
- Maintained strong client relationships by delivering consistent service, clear communication, and issue resolution
- Coordinated cross-functional teams to maintain operational efficiency during critical afterhours periods
Executive Assistant (Client Relations Manager & Dispatcher)
September 2024 - Present
Managed real-time tracking of vehicles using GPS and logistics software to monitor shipment progress and provide updates to clients and stakeholders.
- Facilitated problem-solving by providing contingency plans during emergencies such as vehicle breakdowns or traffic disruptions
- Implemented systematic filing procedures to improve the organization and retrieval of critical paperwork for seamless operations
- Conducted thorough performance analysis of driver movements and delivery timelines, reporting key metrics to management for process improvements
- Streamlined communication channels between dispatch, drivers, and clients to enhance service delivery
Excelerate
August 2024 - September 2024
Data Analyst (Intern)
August 2024 - September 2024
Assisted in gathering, cleaning, and preprocessing large datasets from various sources to ensure data accuracy and consistency for analysis.
- Conducted exploratory data analysis to uncover patterns, correlations, and insights, using statistical tools and visualization techniques to support decision-making
- Created detailed reports and visualizations to communicate findings and recommendations to stakeholders, translating complex data into actionable insights
- Helped develop and evaluate machine learning models using techniques such as regression, classification, and clustering
- Assessed model performance using metrics like accuracy, precision, and recall to ensure reliable data-driven solutions
Contact Me
Feel free to reach out for collaborations, opportunities, or just a friendly hello!